AI customer service, support, contact centers and customer experience workflows. Voice can be the interface; the defining topic is solving customer service problems.
Fin’s full-day customer experience summit brings together teams from Box, Anthropic, Clay, Gamma and others to discuss AI’s impact on customer service and experience.
Fin
Lower Nob Hill
The official calendar starts at 08:45; homepage promotion previously showed 09:00. Follow the specific registration page.
Scalekit and Plain discuss production customer-facing agents, using refunds to examine API calls, user permissions and authorization, with product demonstrations.
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Registration details reflect the 2026-10-12 snapshot. Events past their end time are shown as ended. Check the organizer's agenda for daily hours of multi-day events.